Call center has tremendous impact on business. Call centers for selling goods and services, as well as call centers for providing customer care, is going to become a familiar part of the business of virtually every person. Call centers also ioneered the developed of self-service via the telephone, using interactive voice response technology. It is providing a richer and friendlier environment for elf-service transactions than the tone telephone. A Call center is an area where several customer service representative (CSR) agents are located to man a bank of telephones and computer terminals. These agents are specially trained on telephone etiquette, the type of customer queries, that may arise and on how to respond to these queries in a quick and efficient manner. A Call center can also equipped with an automatic call handling system like an Interactive Voice Response system (IVR) so that all routine, repetitive queries can be answered by the system with out the customer having to speak to a CSR agent.
Projects, Thesis, Final Year Projects, IT, MBA, Seminar
Paper Presentation And Seminar Topic On CALLCENTER For CSE
Call center has tremendous impact on business. Call centers for selling goods and services, as well as call centers for providing customer care, is going to become a familiar part of the business of virtually every person. Call centers also ioneered the developed of self-service via the telephone, using interactive voice response technology. It is providing a richer and friendlier environment for elf-service transactions than the tone telephone. A Call center is an area where several customer service representative (CSR) agents are located to man a bank of telephones and computer terminals. These agents are specially trained on telephone etiquette, the type of customer queries, that may arise and on how to respond to these queries in a quick and efficient manner. A Call center can also equipped with an automatic call handling system like an Interactive Voice Response system (IVR) so that all routine, repetitive queries can be answered by the system with out the customer having to speak to a CSR agent.
Projects, Thesis, Final Year Projects, IT, MBA, Seminar
Donate To Maintain This Blog
Dear Readers,
Donate (INR 1/-)At-least To Maintain This ProjectsWorlds
Total Pageviews
612395
Most Popular Posts
-
This document is intended for both new and experienced iPhone OS developers who are creating native iPhone applications. Its purpo...
-
Title: Cloud Computing And Confidentiality Master of Science Graduation Thesis Computer Science Project Intro: To explain the definition in ...
-
Title: Runtime Enforcement of Memory Safety for the C Programming Language ABSTRACT: Memory access violations are a leading source of unrel...
-
Organisations are today suffering from a malaise of data overflow. The developments in the transaction processing technology has given r...
-
Data mining is the process of exploration and analysis of large quantities of data in order to discover meaningful patterns and rule...
-
Title : QoS Based Power Aware Routing in MANETs Abstract: QoS based power aware routing protocol (Q-PAR) is proposed and evaluated that sel...
-
Title: BUSINESS PLAN ( Import, Export and Car Trading Company ) MASTER THESIS IN ENTREPRENEURIAL MANAGEMENT Purpose: This business plan has ...
-
A novel technique to enhance the security in symmetric key cryptography Cryptography is the science of keeping private information pr...
-
This is a MBA Project On Working Capital Management is an art of anticipating and preparing for risks, uncertainties and overcoming obstacle...
-
Mobile communications are rapidly becoming more and more necessary for everyday activities. With so many more users to accommodate, mo...
DEAR READERS: As There is problem in www.projectsworld.co.cc It is changed to
www.projectsworlds.blogspot.com
For Any Feedback and Suggestions send mail.
If There is any problem in the Document View or Download please send mail to projectsworld@live.com
www.projectsworlds.blogspot.com
For Any Feedback and Suggestions send mail.
If There is any problem in the Document View or Download please send mail to projectsworld@live.com