Title: The optimal intranet: Case study in how the intranet for a educational organization should be developed based upon employee perspective.
Abstract: In a society like ours we are in need for effective internal communication. Distance will no longer be a problem in order to inform and communicate with all employees within a company. The daily communication previously been eye to eye is now replaced by an equivalent virtual communication. This study aims to investigate the ideal image of an intranet based on the needs of employees in the John Bauer Organization. What features are requested by the employees and should all of the information and communication take place via an intranet? What other channels in addition to intranet should there be according to the employees? Focus groups have been chosen as the interview method with employees from John Bauer Organization. A content analysis has been done to obtain trends and opinions among the employees. Findings of the survey show that there should be an integrated system which only requires one login to access all programs. Empowerment over their own intranet page is also requested, in which employees want to be able to choose the information they want to read. In addition to an intranet, employees also felt that there should be continuous newsletters from leadership and management. In addition, employees expressed the view that there should also be a staff magazine for increasing the "we-feeling" in John Bauer Organization. All the employees interviewed felt that the physical meeting was an important element for the exchange of ideas and understanding among the staff. You can also subscribe to PROJECTSWORLDS via E-mail for more Projects
Keywords: Intranet, internal communication, employee perspective, John Bauer Organization.
