Projects, Thesis, Final Year Projects, IT, MBA, Seminar

Paper Presentation And Seminar Topic On CALLCENTER For CSE



Call center has tremendous impact on business. Call centers for selling goods and services, as well as call centers for providing customer care, is going to become a familiar part of the business of virtually every person. Call centers also ioneered the developed of self-service via the telephone, using interactive voice response technology. It is providing a richer and friendlier environment for elf-service transactions than the tone telephone. A Call center is an area where several customer service representative (CSR) agents are located to man a bank of telephones and computer terminals. These agents are specially trained on telephone etiquette, the type of customer queries, that may arise and on how to respond to these queries in a quick and efficient manner. A Call center can also equipped with an automatic call handling system like an Interactive Voice Response system (IVR) so that all routine, repetitive queries can be answered by the system with out the customer having to speak to a CSR agent.

Projects, Thesis, Final Year Projects, IT, MBA, Seminar

Donate To Maintain This Blog

Dear Readers, Donate (INR 1/-)At-least To Maintain This ProjectsWorlds

Total Pageviews

Most Popular Posts

DEAR READERS: As There is problem in www.projectsworld.co.cc It is changed to

www.projectsworlds.blogspot.com

For Any Feedback and Suggestions send mail.

If There is any problem in the Document View or Download please send mail to projectsworld@live.com

Enter your email address:

Delivered by FeedBurner

Followers

ProjectsWorlds. Powered by Blogger.